There once was a man
from Nantucket who did not
do limericks right
A recent chat I had with Disney Store customer service:
you: My name is Jake
Jerrica: Welcome to the Disney Store, where you can pre-order "Phineas and Ferb: The Perry Files" on DVD! My name is Jerrica. How can I help you have a Dooby-Dooby Day?
Jerrica: May I address you by your first name?
you: Sure, I'm already having a Dooby-Dooby Day, but thanks for asking. :)
Jerrica: I would be delighted to assist you today!
Jerrica: Thank you Jackie.
you: Oh, you got my name wrong, feeling less Dooby-Dooby now... :(
I made dinner tonight using random stuff that we had at the house... turned out pretty fancy! Here's my restaurant menu description:
wood smoked bacon and arugula on toasted good seed bread with sun dried tomato, garlic, and lime mayonnaise - 14
It's a rare moment when I get to spend time playing video games these days. But in the gaming drought that is fatherhood, I've stumbled across one of the best games of all times!
Moments of pure gaming perfection only come along every long once in a while. I can count my list of games on one hand: Super Mario Bros, Megaman 2, Castlevania: SOTN, Ico, Portal. Whelp, it's time to grow an extra finger or start counting on the other hand for a little game called Super Meat Boy. The game is a retro 2D platformer and it is absolute perfection. Nice simple graphics, tight controls, gameplay that is VERY challenging but rarely frustrating, and killer music. Throw in ultra-retro warp worlds, time and pickup challenges, funny cutscenes, bite-sized levels, and an ingenious replay mechanism, and OMG do I even have to finish this sentence? Seriously, why am I typing this when I could be playing?
I recently purchased some Sonos speakers which put me in the market for a music streaming service. I tried MOG and Rhapsody and decided in favor of Rhapsody. When I canceled my service with MOG, I sent them an email explaining why I canceled. Below is the email for anyone else out there trying to make the same decision:
====
I tried out Rhapsody and MOG for a month each. I decided to go with Rhapsody, but I figured I'd give you my feedback on why, since I mostly liked your service, and would consider switching back if things got better.
I'm primarily interested in a streaming service for my new Sonos system. Accessing the service on my mobile device wasn't something I cared too much about, but I figured I'd try it out and see if I really liked it.
Streaming to the Sonos system was good, I don't recall any big hiccups. However, I found that the Rhapsody menu on Sonos Android app was much more to my liking. I recognize that they've been on Sonos longer, so I can imagine that their menus are better because they've had a longer time to develop it. But, here's why I liked it better:
1) The biggest thing I missed when moving from Rhapsody to MOG was being able to browse by Genres and Subgenres. The beauty of these services is it enables me to explore music. For me, that is best done by drilling down to a specific subgenre and then exploring the artists there. Rhapsody on Sonos is great for this. Adding just genres wouldn't be enough; Rhapsody does sub and sub sub genres, which is fantastic.
2) Rhapsody offers artist information which is helpful when exploring a "new to me" artist. There are also album reviews which are pretty useful as well. I didn't see either of these in the MOG menus.
3) Minor, but Rhapsody has the "favorites" broken down by artist/album/genre right on the top level menu. Your menu has them one level down, which is kind of annoying because it takes an extra click to get to the music I want.
4) I found it easier with Rhapsody to navigate around in "explore" mode. I could get from an album listing to the artist page and then from there I could see similar artists and hop around further. I missed this when trying out MOG.
Ok, so here's the other big thing that caused me to switch over... I didn't have a great experience using MOG on my Android phone. Like I said, this wasn't a need of mine, but if I'm paying for it I want it to be good. I have a 4G phone that gets good reception, but the MOG app would often get stuck in limbo trying to start a song. When this would happen, I couldn't actually stop the song, it'd just get stuck. I'd also see annoying behavior where I'd start an album or radio but it would instead start playing the song in the queue that I was listening to in my last session. The experience was frustrating. Now, I never tried the Rhapsody app, so I'm not comparing yours to theirs. I have no idea how good/bad their app is. But here's why, since mobile streaming service wasn't a 'need' of mine, I was perfectly happy getting Rhapsody's $5/mo basic plan which only offers Sonos & PC streaming. Your mobile experience didn't convince me that I needed a streaming service on my phone, so I'm foregoing it for a $5/month savings. This is kind of a big deal for me. Service companies these days (phone & cable companies) seem to only offer bundle deals which require us to pay for a set of features (some of which we don't care about) instead of letting us pay ala carte for the features we want. So annoying! The fact that Rhapsody offered a reduced price for the exact service I wanted made it much more attractive than your $10/mo plan which added in sub-par service (at least in my experience) for my phone.
So, here's what I REALLY liked about MOG. Your infinite radio feature on the phone and PC is absolutely genius! At first I didn't quite "get it" but as soon as I actually experienced it, I discovered it to be one of those wonderful features that you always wanted/needed but didn't realize it. Being able to pick an album to listen to, but have similar music continue after the album ends is so perfect! Sometimes I'm available to pick the next thing to listen to, but when I'm not, it is great to have similar music continue to play rather than it going to "dead air." The slider for controlling how many similar artists to play is also great and very intuitive. Once I discovered these features on the computer, I was VERY disappointed that neither were available on Sonos.
Ok wow, this is a ridiculously long email... But, hey, I have that "good will" feeling toward you guys and wanted to give you my Pepsi challenge feedback rather than just silently cancel my service. Keep improving (and offer a cheaper home streaming option) and I can imagine trying you guys out again.
I just got an email that, I assume, was meant for someone else. This is possibly the best random email I have ever received:
Subject: Cake
I found someone who will make a three layered cake out of styrophome - She's very professional and so that will be one less thing.
Today is our last day down in Portland for Christmas. We packed up the car but decided to stop by the gas station to fill up and check the air in the tires. I filled two of the tires, but when I went to fill the left front tire, the stem snapped and all the air in the tire rushed out! We were about 5 blocks from Cindy's house, so I got the kids out and walked them back to the house. Meanwhile Kara is calling our insurance company to get the car towed to Les Schwab so that we can get the stem replaced. Arg, we were SO close to getting on the road!
Netflix just decided to charge WAY more for the same service... I'm tempted to drop them completely, but for now I've just dropped down to streaming only since we use it for kid shows a lot. So now I'm paying Netflix $7 less per month... Is this what they wanted? I just checked my rental history and we rented 2 DVDs in May, 1 DVD in June, and 1 in July... And Netflix got $21 for that... and that wasn't enough... Ok? Thanks for forcing the issue and saving me money, Netflix!
Miles and Jessica are climbing all over Kara
Kara: You guys are animals!
Me (to Jessica): Say "I'm not an animal! I'm a human being!"
Jessica: I'm not an animal, I'm a BEAN!
I finished my Node.js program that pulls book covers for my site and it works great! I decided not to search the library site since I couldn't consistently get an ISBN from a title search. I'm glad I failed at that because I found a WAY better way to go from title search to ISBN with Google's book search API.
This exercise really drives home the saying "when all you have is a hammer, everything looks like a nail." The first version of this tool that I wrote back in 2004 was written in C#, spanned multiple files, and was all OO-y for no real reason. This version is simple and gets right to the point. No need for classes or UI or anything; it just takes the title and downloads the damn file. Here's the source: book.js





Recent Comments